Learner Support Assistant

Contributory pension scheme

25 days holiday per year (pro-rata)

Employee benefits scheme

Incentives and rewards

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The Company:

Our culture is professional, hardworking, and transparent. We continue to evolve as a market leading, privately owned business, agile to change and reactive to market movement. Our proposition includes Graduate Development Programme, Sales & Sales Leadership training, and our Sales Apprenticeships provision.

Our Values:

We live and breathe our company values every day. They were developed by the team and form an integral part of our behaviour and our interview and selection process:

#BeAmazing

#BeExpert

#BeFearless

#BeFair

#BeTheTeam

#BeAuthentic

Role: Learner Support Assistant

We are looking a dynamic person to join our team as a Learner Support Assistant. This role will report into the Head of Quality and Curriculum, and will work closely with our Development Coaches to provide necessary adjustments and provide high-quality learning support to apprentices with diverse needs.

Primary objectives

· Work closely with the Development Coaches to provide targeted support to apprentices who require additional learning support.

· Deliver support through 1:1 sessions, small group interactions, and remote online classroom environments.

· Co-ordinate and document detailed records of adjustments provided to support the compliance process for Learning Support Funding (LSF).

· Conduct initial assessments to identify learners who may require additional support.

· Prepare and submit evidence to support Learning Support Funding claims.

· Monitor and review the effectiveness of support provided through LSF.

· Adopt innovative strategies to empower learners and promote independent learning.

· Support the physical, intellectual, emotional, and social development of apprentices.

· Assist apprentices in maximizing their skills, abilities, and potential.

· Develop tools and strategies to help apprentices develop confidence and overcome learning barriers.

· In liaison with the Quality and MIS teams collect, record, and analyse learner progress data

· Any other duties consistent with the grade and purpose of the job role.

· Have a comprehensive understanding of the nuances of the apprenticeship sector and strive to keep up to date with changes and developments, being passionate about education and developing people.

· To undertake any other duties consistent with the role, including, possible national travel and minimal overnight stays.

· To promote genuine equality, diversity and well-being in all aspects of apprenticeship delivery and take responsibility for the health, safety and safeguarding activities applicable to the role as set out in the organisation’s policy statements.

Essential Qualifications

· Experience supporting learners with Special Educational Needs and Disabilities (SEND)

· Minimum Level 2 literacy and numeracy.

· IT skills appropriate to support learners remotely.

· Knowledge of inclusive educational practices and techniques.

Key Skills & Attributes

· Excellent communication and interpersonal skills.

· Patience, resilience, and empathy.

· Flexibility and adaptability.

· Understanding of safeguarding principles.

· Ability to manage complex behaviours.

· Proficiency in record-keeping and data management for funding purposes.

· Enthusiastic and self-motivated.

· Committed to continuous professional development.

· Demonstrable commitment to equality and inclusion.

Additional Requirements

· Understanding of apprenticeship funding rules and Learning Support Funding processes.

· Enhanced Disclosure and Barring Service (DBS) check

· Willingness to attend training and professional development sessions

· Willingness to work to work towards a qualification in specific learning difficulties/disabilities.

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It must be understood that every employee has a responsibility to ensure that all work undertaken is carried out in a way that complies with the company’s policies, procedures, quality standards and codes of practice. This includes an obligation to show due regard for Health, Safety and Safeguarding, Equal Opportunities, confidentiality and the highest standards of customer care.

All employees are also expected to actively participate in Progress Reviews, the identification of their own training needs and attendance at any appropriate training events.

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The Candidate

The ideal candidate will be able to demonstrate:

#BeAmazing – A natural drive to want to be the best they can be. To be able to anticipate potential outcomes and be ready to accommodate for all eventualities.

#BeExpert – An inquisitive nature, always striving to learner more and become an expert in their curriculum area and in their role as an educator.

#BeFearless – Be unafraid to make the important decisions, to manage learner and company expectations well, and to back themselves.

#BeFair – A passion to always want to do the right thing, be quality driven in their approach and apply the intricacies of the Coach’s role fairly.

#BeTheTeam – To support team initiatives, recognise the importance of collaboration with others, and understand the positive contributions you are required to make in relation to the wider business goals.

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